Bilingual Workshop Associate
An International leading global supplier of technology and services requires a Bilingual (English & French) Workshop Concept Consultant for their Automotive after sales division of the business. Reporting to the Business Regional Director, you will primarily be responsible for all the technical operations for the Ghana and other West African Markets. Respond and offer advice for all enquiries and customer requests. Provide technical, administrative, commissioning support, user training including servicing/repair of product range to all local and regional partners during establishment of franchise partner networks. Monitor the quality of products and initiate corrective measure in case of deficiencies from targeted quality level.
Successful candidate must have at least a Degree in Mechanical/Electrical Engineering or its equivalent with at least two (2) years working experience/technical knowledge in Electrical or Mechanical Engineering. Experience in Automotive aftermarket sales, spare parts and/or distribution will be an added advantage. Have excellent telephone sales skills. Must be able to work without daily supervision, use own initiative and take decisions within company defined policy. Experience of training others will be an advantage. Highly organized and have good communication skills both in writing and verbally with the ability to build long term relationships and networks. Proficient in Microsoft (MS) Office package in Word, Excel and PowerPoint. SAP user experience and AUTO CAD will be an advantage. MUST be flexible, fluent orally and written in FRENCH and ENGLISH with GERMAN as an advantage.