Retail Store Manager
To ensure that staff give great customer service as well as monitoring the financial performance of the store.
Typical responsibilities of the job include: recruiting, training, supervising and
appraising staff and dealing with customer queries and complaints.
the ability to lead and motivate a team.
excellent communication and 'people' skills.
the ability to work under pressure and handle challenging situations.
confidence, drive and enthusiasm.
decision-making ability and sense of responsibility.
the ability to understand and analyse sales figures.