Speaking in an interview, Dr Edward Ackah-Nyamike Jnr, President of the Association said that the  training was held  in response to an earlier invitation by the Nigerian Chapter.

He said that both Associations noted  their similarities especially in various areas such as dealing with too many regulatory bodies such as the Food and Drugs Authority, Ghana Tourism Authority and the Data Protection Commission. He urged a unified body that will make regulating the hotels easier for hoteliers.

He also added that they grapple with too many taxes and levies and hoped that the governments  would address this as well as the high cost of training hotel personnel to provide the best services.

Dr Ackah-Nyamike Jnr stated that they are considering further meetings with other countries which  would help them to have a more co-ordinated industry.

He noted that new service providers such as AirBnB are not a threat to the hotel industry as they provide different services. Instead, he urged agencies such as  the Ghana Tourism Authority to regulate it to ensure that those who patronise it are safe and comfortable as anything contrary to that could tarnish the country's image internationally.

President of the Nigerian Hotels Association, Chief Segun Timi said that the meeting was held to look at proactive ways to promote the economy in the ECOWAS sub-region, especially, as there are plans to introduce a new ECO currency.

He added that stabilizing the relationship between the two Associations  would help them move into other countries.

Mr Raymond Abayifaah, a Member of the Accra Chapter of the GHA, moderated a seminar on "Customer Service Experience in the Hospitality Industry".

He described customer service as a pivot in the hotel industry noting that customers must leave a hotel feeling appreciated.

He urged hoteliers to provide confidential, secure and refreshing environment for their clients.

Present at the event were some regional executives and members from both countries.