The Western Regional branch of the National Health Insurance Authority would from December 19, 2018 start the renewal and registration of membership card via the internet.
This the NHIS said is a stop gap measure in the regular queuing and waiting periods that had characterized their operations over the years. It would also afford the users of the scheme some convenience in terms of travelling cost among others.
The Deputy Director of Corporate Affairs Directorate, of the NHIA, Mr Oswald Essuah-Mensah at a stakeholders engagement on the new introduction said the NHIA was working to achieve universal health care (UHC) and to improved access to affordable quality healthcare delivery for all, stressing that the national health insurance is to give better health experience to their members.
He said the mobile renewal code: *929# would be available by December 19, 2018 for clients to access and renew their membership card across all networks in the Ghana. The NHIA would from time to time prompt scheme users electronically as their policy nears expiration for quick renewal to avoid being affected by the one month penalty of waiting to register on same date of expiration.
The Service would charge a one cedi convenience fee to be deducted from the accounts of clients in addition to the total amount for renewal of membership card. Mr. Mensah therefore entreated the media and stakeholders to be watchdogs and also educate the public to understand the essence of mobile renewal of membership card which is fast, quick and accessible to do electronically.