The two-day meeting was themed: "Sustaining our gains; towards universal health coverage - a collective responsibility," brought together participants from all the 15 district offices, where the District Managers shared update on membership trends, indigent registration and strategies to improve performance.

The were additional presentations from the Claims Processing Centre (CPC), Cape Coast Director, Regional Manager, Regional Accountant and Trauma Hospital.
It also featured discussions on the NHIS Credit Union and the Ghana Medical Trust Fund (Mahama Care), with participants resolving to make contributions by first week in September, concluding with an open forum, brainstorming session and adoption of key resolutions.

Earlier, Mr Christopher Oddoye, District Manager for Awutu Effutu Senya in a welcome address, explained that the meeting aimed at developing new strategies, reviewing operations, sharing best practices, and addressing challenges collectively to achieve the goal of the UHC.

Rev Atta Mensah, Effutu Municipal Chief Executive (MCE), who chaired the day one session, commended the enthusiasm of staff and stressed the President's vision of making quality healthcare accessible and affordable for all Ghanaians, particularly the poor and vulnerable.
He highlighted the introduction of Free Primary Healthcare, Mahama Care, and the Ghana Medical Trust Fund as key interventions towards this vision.

Madam Margaret Morrison who represented the Membership and Regional Operations (MRO) Directorate, praised the region for its recent surge in indigent membership through innovative initiatives such as the National Health Insurance Scheme Evangelism Hour (NEH) and 5Kind4More campaign, and encouraged other regions to replicate such best practices.

Mr Prince Aboagye, Senior Manager at MRO, urged the Central Region to reset its performance trajectory, noting that with determination and focus, the region could become top performed NHIA Directorate in 2026.

Mr Kojo Koi Thompson, Acting Central Regional Director, who delivered the keynote address and the closing remarks, expressed his appreciation to the MRO Directorate and Executive Management for their continued support.

He outlined some of the key achievements under his leadership as launching the 5Kind4More strategy, introduction of an award scheme to boost staff morale and plans to roll out the NHIS Bells initiative to engage churches and mosques in membership drive campaigns.

According to him, more than 30,000 indigent requests had recently been submitted for approval, reflecting the region's renewed drive, emphasising that future targets would be based on the region's population of 3.17 million rather than annual quotas.

He appealed for improved working conditions in some district facilities and further called for consistency in report submissions by the district to enhance monitoring and decision-making.

He reaffirmed the region's commitment to advancing NHIA's corporate goals and supporting the President's vision of making healthcare more accessible and affordable, saying it was about time they embraced total cohesion, and " all hands must be on deck for Ghana to achieve the Universal Health Coverage (UHC) by 2030."

Mr Daniel Nyamadi, Operations Manager, presented membership data and briefed participants on lessons from the Senior Management Mid-Year Review held in Kumasi.

Mr Emmanuel Akuamoah, Assin North District Manager, who chaired the day two session, described the event as "educative, refreshing, entertaining and resetting," encouraged District Managers to step up their plans in line with the Authority's vision and performance.