Mr Kenneth Kwamina Thompson, Dalex Finance Chief Executive Officer explained that the past couple of years saw tremendous growth and they were anticipating more to come for Dalex throughout 2019 based on judicious management practices.

Mr Thompson in an interview with the Ghana News Agency in Accra said their focus as an institution in 2019 was to continue to lead with a robust corporate culture of un-parallel customer service, and the highest levels of employee productivity in the Ghanaian financial sector.

He said Dalex had invested considerable resources to define and entrench its corporate culture, “we have a clear strategy which will transform the company into a truly financial services group.

“The continuous pursuit of excellence is our primary and unwavering focus as our business strategy is anchored by differentiation. We value the loyalty of our customers and we are opened to comments and suggestions to help us grow together”.

The Dalex CEO also commended customers for their continued loyalty over the years. “I am proud of all that we have achieved so far with your support, and look forward to sharing in our mutual successes in the future.

“My thanks also go to our dedicated staff, who continue to work tirelessly to grow the company and realise its vision. They are motivated by the desire to build an excellent institution”.

Mr Alex Bruks, Chairman of the Board of Directors of the Dalex explained that the key objective was to sustain growth in shareholder value and achieve ever-increasing revenue and profitability.

“I take this opportunity to thank our stakeholders for the various roles they played in delivering this excellent performance, to our Loan Clients – Thank you for your custom. Without you, we would cease to exist.

“We appreciate that in the competitive loan marketplace, you continue to demonstrate that you believe that DALEX understands your business, that DALEX provides the best in customer service and even more important that DALEX truly delivers “Collaboration that profits.

“To our Investment Clients – Thank you for your custom. Without you we would cease to exist. We are grateful that you believe that your funds are safe and secure with us. We appreciate that you resist attempts to lure you away and hence give us an investment rollover rate in excess of 78 per cent. You are the bedrock of our business.

“To our staff – You continue to be our most valuable asset. Your faith in the market culture has delivered the growth that we all desire. To you goes the highest praise.

“To the Board and Senior Management – You continue to lead with passion and exemplary leadership. We cannot say thank you enough for what you have achieved.“To our community – We do not take for granted your favourable perception of us, even when you are yet to do business with us. Thank you for the tremendous response to our Ebola Corporate Social Responsibility (CSR) project”.