GCB Bank PLC (GCB) has released its new mobile banking application (App) which delivers superior customer experience through its superbly enhanced features and great benefits.
The enhanced App, which replaces the current one, comes with more exciting features.
Described as “a superbly enhanced tool which offers a great customer experience”, the enhanced GCB Mobile App can be navigated effortlessly by customers to access its offerings.
These include instant account opening, cards and cheque book requests, inter and intra-bank transfers, creation and management of term deposits, initiation and management of standing
instructions, payment of a variety of bills, wallet to bank services, generation of statements, blocking and unblocking of card and PIN resets, among others.
Commenting on the enhanced App, Mr John Adamah, GCB’s Executive Head of Retail Banking, said, “we are celebrating our 70th anniversary as a bank and what better time to make all our stakeholders see how committed we remain to delivering on our promise to partner them for life by introducing the GCB Mobile App with its enhanced features to bring more convenience and security to all who walk with us on our journey to excellence.”
He said, “This App’s strongest point is the great customer experience it offers. With it our customers will be empowered to comfortably undertake a wide range of actions from wherever they happen to be. This is yet another testament of our commitment to leverage technology to deliver exciting solutions to our customers’ benefit. We entreat everyone to get the App in order to experience the positive changes it brings into their lives.”
Speaking to the issue of the bank’s use of technology, Mr Kofi Adomakoh, GCB’s Managing Director, said, “GCB has remained focused on delivering improved value to our customers and indeed other stakeholders over the years. This is part of our DNA because we have committed ourselves to being a great partner by the side of our stakeholders through all the changing facets of their lives.”
He said, “Technology offers exciting solutions to financial
services hinged on convenience and security. Additionally, technology offers us alternate channels and thereby an improved coverage and availability. We will therefore continue to innovate, as well as migrate best global practices in order to offer best-in-class products and services to our customers.”