MTN Ghana has notified customers of a planned system upgrade that will temporarily disrupt all Mobile Money (MoMo) services from 12:00 am to 06:00 am on August 17, 2025.
The telecommunications company stated that the upgrade is necessary to enhance service delivery and apologised for any inconvenience caused.
In an interview on Citi FM, Charles Asamoah Assah, Chief Technology & Service Delivery Officer of Mobile Money Limited, said: "Please be informed of a planned system upgrade on 17th August 2025, from 12 midnight to 6 am. During this period, all Mobile Money services will be unavailable. This upgrade is to improve our services to you. We sincerely apologise for any inconvenience caused and thank you for your understanding."
The interruption affects all MoMo transactions, including deposits, withdrawals, transfers, and bill payments.
MTN Ghana assured customers that normal services will resume immediately after the maintenance window.