Excellent Customer Service Training
Traning Program Information
10% DISCOUNT WHEN YOU REGISTER FROM NOW TO 31ST OCTOBER, 2017
Become an Excellent Customer Service Professional
Customer Service has over the years been a subject that is key and transcends all industries. This is because organizations that excel have come to the realization that Customer service doesn’t only refer to relationships with the product / service consumer but most importantly relations among the employees within an organizations. The focus of this training program is to ensure participants understand the different types of customers and how to relate to each of them for greater results.
To ensure understanding of importance of internal customer service….
To highlight the relationship between enhanced internal customer service and achievement of corporate goals
To improve on internal relations among employees for retention and engagement
Group Discussions / Role Plays / Quiz / Fun Activities / Case studies