Customer Service Representatives (Female) - TEMA COM 2
Administration Jobs Information
Job Category
Customer Service Representatives Jobs
Job Type
Permanent/Full Time
Working Experience
1 - 3 Years
Education Level
High School/Senior Secondary School
Industry
Other Industry Jobs
Salary Range
GH¢1,000.00 - GH¢2,000.00
Qualifications
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Application Deadline
2024-01-31
Description
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Location Information
Location
Tema Comm.2
Region
Greater Accra
Street Address
The Mint Square, Tema Comm.3