Customer Service Analyst Jobs

Permanent/Full Time

3 - 5 Years

First Degree

Food and Beverage Jobs

Not Specified

● A degree in Business Administration, Accounting, Procurement or related subject SPECIFIC SKILLS ● In-depth understanding of the Auditing or Principles of Accounting. ● Excellent knowledge of Forewin Ghana Policy and Procedure as well as the Gestwin/Fospro and the Navition. ● Excellent computer skills and strong skills in quantitative and qualitative analysis. ● Excellent interpersonal skills, including oral/written communication and influencing skills ● Ability to exercise own initiative and deliver to meet deadlines ● Minimum of 3 years working experience in Audit, Accounting or any Corporate environment.

2021-02-26

• Visitation (Field Visits) to all customers under open market irrespective of the assigned division.


• Ensures the Company internal rules and regulations pertaining to its distribution are strictly complied with.


• Examine documentation of customers’ orders, including invoices, statements and recordsof payments to gather information to make informed decision by the Audit Assistant Manager.


• Reconciles documentation of actual inventory (stocks), customer’s balances and Payments to ascertain accuracy.


• Ensure returns or partials are credited on customers account by sales personnel and physical stocks returned to the Company.


• Ascertain the locations, GPRS  of new businesses of customers and advise Management of the findings


• Ensures discrepancies in funds or fraudulent actsare rectifiedto conform internal controls


• Participates in meetings onstaffissues and departments to update Head or Assistant Audittoconfirm issues on any findings.


• Prepares daily reports and preserves documentation (specimens) pertaining to audits for internal record.


• Presents summarised findings concerning audit results and trends for further investigations.


• Analyses audit results to determine methods for increasing profits and decreasing unnecessary costs.


• Makes recommendations for the best ways for the Company to avoid fraud, reduce thefts, and waste.


• Assesses best financial practices for the collections of overdue debt under aging report and devise strategies of collections.


• Work in teams to achieve Company goals.


• Perform any other duties that may be assigned by the Head of Department or his Assistant

North Industrial Area

Greater Accra

No 3 Kotei Robertson Street, North Industrial Area