Front Desk Personnel
Customer Service Representatives Jobs Information
Job Category
Customer Service Representatives Jobs
Job Type
Permanent/Full Time
Working Experience
1 - 3 Years
Education Level
High School/Senior Secondary School
Industry
Food and Beverage Jobs
Salary Range
Not Specified
Qualifications
Proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g. fax, printer etc.)
Knowledge of office management
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service oriented
Application Deadline
2023-04-30
Description
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, schedules etc.)
Location Information
Location
Adenta
Region
Greater Accra
Street Address
.