Customer Service Representatives Jobs

Permanent/Full Time

3 - 5 Years

First Degree

IT Jobs

Not Specified

EDUCATION AND EXPERIENCE • Any relevant degree or HND. • 3 to 5 years working experience in similar role. • IT skills is an added advantage • Must have a customer service and IT background. REQUIREMENTS • Excellent MS Office knowledge • English proficiency; good verbal and writing skills • Exceptional organizational skills with emphasis on priorities and goal setting • Good presentation and communications skills, both written and verbal • Good working knowledge of computer systems and technology • Deep IT industry knowledge • Excellent problem-solving attitude • Good documentation and conflict resolution skills • Creative, teachable, well-mannered and a good team player. • Able to handle confidential information. • A strong will for beating deadlines • Multi-tasking ability and high sense of initiative • A positive and professional attitude towards work

2022-04-24

Front Desk Representative

LOCATION: Accra

CATEGORY: Customer Service / IT

Our client, a reputable IT service company is looking for a friendly, polite and customer service-oriented individual for the role of Front Desk Representative to manage their front desk activities.

ROLE PROFILE:

The successful candidate will be the first point of contact for the company’s clients and customers and also assist with various front desk administrative duties.

 

DUTIES/RESPONSIBILITIES:

• Greet guests, offer assistance and direct them to the appropriate departments.


• Ensure the front desk is neat and tidy at all times and equipped with the necessary supplies and stationery.


• Respond to clients’ and customers’ queries and requests.


• Answer and direct incoming calls to the right departments.


• Receive mails and packages and distribute them to the appropriate departments.


• Monitor and order office equipment and supplies


• Maintain visitor’s log book


• Oversee the office budget


• Monitor and update office records and files.

Accra Central

Greater Accra

1st Otwe Street Adjacent to La General Hospital Labadi Road, Accra