Customer Service Person
Customer Service Representatives Jobs Information
Job Category
Customer Service Representatives Jobs
Job Type
Permanent/Full Time
Working Experience
1 - 3 Years
Education Level
Diploma
Industry
Banking
Salary Range
GH¢1,000.00 - GH¢2,000.00
Qualifications
Diploma
Application Deadline
2022-09-10
Description
Roles;
Raising support tickets to enable tracking and resolution of customer requests
- Investigating and resolving customer complaints then closing support tickets
- Maintaining a database of customer information
- Escalating inquiries to the appropriate team, when necessary
- Checking product or service availability
- Assisting customers with registration or account creation
- Passing customer feedback onto the product or sales team to improve the organisation’s offerings
Location Information
Location
Achimota
Region
Greater Accra
Street Address
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