Customer Service Representatives Jobs

Permanent/Full Time

1 - 3 Years

First Degree

Other Industry Jobs

Not Specified

Required Qualifications & Experience Fluency in written and spoken English is essential Strong analytical and organizational skills Ability to solve problems and make decisions quickly Excellent work ethic and ability to work with minimal supervision Intermediate I.T. skills with the ability to quickly learn new tools Experience in content writing or data entry is an advantage Competencies Solutions Orientated Initiative Collaboration Organizational commitment Customer Focus Teamwork Organization & Planning Results Orientated Attention to detail Problem Solving & Information Gathering Resilience & Adaptability

2023-08-30

We are looking for customer service persons who are very fluent in Swahili.

Duties and Responsibilities

• Ensure excellent use of spelling and grammar is maintained in all tasks


• Manage the quality of your work in line with the client’s policies and procedures


• Manage and complete a set number of tickets/tasks per day to meet productivity expectations


• Takes charge of the customer's request: actively listens to the customer (or discovers his or her request)

Accra Central

Greater Accra

Verostina House, Spintex