Overview

A reputable company is looking to hire a front desk/customer service representative to work with.

What You Will Do

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)


• Greet and welcome guests.


• Answer questions and address complaints.


• Answer all incoming calls and redirect them or keep messages.


• Receive letters, packages etc. and distribute them


• Prepare outgoing mail by drafting correspondence, securing parcels etc.


• Check, sort and forward emails


• Monitor office supplies and place orders when necessary


• Keep updated records and files


• Monitor office expenses and costs.


• Take up other duties as assigned (travel arrangements, schedules etc.)

Required Qualifications, Skills and Competences

• Minimum 2 years experience in front front desk role.


• Minimum HND


• Must be between the ages of 20-25


• Proven experience as front desk representative.


• Familiarity with office machines (laptop, printer, scanners)


• Knowledge of office management and basic bookkeeping.


• Proficient in English (oral and written).


• Excellent knowledge of MS Office (especially Excel and Word).


• Strong communication and people skills.


• Good organizational and multi-tasking abilities.


• Problem-solving skills.


• Customer service orientation.


• Must reside in and around Lartebiokoshie, Accra.