Customer Service Sales Agent Needed Immediately
Customer Service Representatives Information
Our client is an online sales and marketing firm and urgently requires the services of Customer Service Sales Agent. Job location is Accra.
1. Assist customers who call into the sales queue to place orders by using the place by a feature
2. Proactively call and persuade customers whose orders were previously cancelled
3. Use of both upselling and cross-selling tools to increase customer's order value
4. Achieve daily and weekly sales targets.
5. Handle special requests and complaints of customers; - Collect and store useful data within our backend system.
6. Ensure follow up through emails, phone, or any required means.
Remuneration: Net Salary of GHS 850 per month
Required Skills & Qualifications
• Fast learner
• Sales Oriented
• Well organized
• Resistant to stress
• KPI oriented
• Versatile across different customer service functions
• Good writings, reading and communication skills
• Computer literate
Interested persons should send their CVs.