Product Manager
Customer Service Representatives Information
Job Summary
Responsible for the product planning and execution throughout the product lifecycle
Education
Minimum of 1st degree in Business Administration or Marketing
Key Job Responsibilities
✓ Drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
✓ Manage product profitability and commercial success – own the business case
✓ Provide product marketing with insights on key differentiators and messages ✓ Assist in developing the marketing plan for the product(s) ✓ Execute marketing plan/ strategies with cross-functional teams ✓ Manage external marketing partners such as advertising agencies, digital marketing firms and production companies
✓ Manage all aspects of in-life products, including customer feedback, requirements, and issues ✓ Track consumer and market insights by reviewing metrics such as sales volume, market share, profit projections, pricing and distribution, and by conducting consumer research
Experience
✓ Three years working experience in a similar role
✓ Customer Service
✓ Marketing
Required Competencies
Good understanding and use of Excel spread sheet, Power Point