JOB DESCRIPTIONS

• Greet guests; answer any questions or concerns


• Provide an outstanding guest experience


• Maintain an orderly front desk


• Operate computer programs and multi-line phone systems


• Maintain guest records and book reservations


• Complete basic cashier and bookkeeping responsibilities


• Basic salary is 800 gh 


• Contact necessary staff to solve problems when challenges arise, ensuring guest comfort

REQUIREMENTS

• Significant work experience handling guest service responsibilities, preferably in a hotel/reception setting


• Strong working knowledge of the Microsoft Office Suite and all other relevant computer programs


• Excellent written and verbal communication skills;


• Fluent in English and must have marketing backgroun


• A proactive approach to dealing with issues that may arise


• Highly organized, able to multitask and prioritize and work under pressure