Customer Services Assistant Jobs

Permanent/Full Time

1 - 3 Years

Higher National Diploma

IT Jobs

GH¢1,000.00 - GH¢2,000.00

Previous experience in a customer support role Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively

2023-02-20

• Manage large amounts of inbound and outbound calls in a timely manner


• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives


• Seize opportunities to upsell products when they arise


• Build sustainable relationships and engage customers by taking the extra mile


• Keep records of all conversations in our call center database in a comprehensible way


• Frequently attend educational seminars to improve knowledge and performance level


• Meet personal/team qualitative and quantitative targets

Adabraka

Greater Accra

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