Customer Services Assistant Jobs

Permanent/Full Time

1 - 3 Years

Higher National Diploma

Banking

GH¢3,000.00 - GH¢4,000.00

Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support.

2023-10-13

• Responding promptly to customer inquiries.


• Communicating with customers through various channels.


• Acknowledging and resolving customer complaints.


• Knowing our products inside and out so that you can answer questions.


• Processing orders, forms, applications, and requests.


• Keeping records of customer interactions, transactions, comments, and complaints.


• Communicating and coordinating with colleagues as necessary.


• Providing feedback on the efficiency of the customer service process.


• Managing a team of junior customer service representatives.

Accra North

Greater Accra

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