Call Centre Agent
Customer Services Assistant Information
Customer Services Assistant
1 - 3 Years
Higher National Diploma
Minimum HND 2 years experience as a call centre agent Secretarial experience would be an added advantage
A reputable firm is looking to recruit a call centre agent with administrative experience.
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Accomplishes sales and organization mission by completing related results as needed
- Minimum HND
- 2 years experience as a call centre agent
- Secretarial experience would be an added advantage
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