Food And Beverage Outlet Manager
Food Beverage Jobs Information
Company
Safari Valley Resort
Job Category
Food and Beverage Jobs
Job Type
Permanent/Full Time
Working Experience
3 - 5 Years
Education Level
First Degree
Industry
Hospitality Jobs
Salary Range
GH¢4,000.00 - GH¢5,000.00
Qualifications
SKILLS AND ABILITIES
Ability to work flexible shifts, including days, evenings, nights, weekends and holidays, per business demand.
Ability to work under pressure while complying with all relevant legislation.
Strong food and beverage product knowledge required.
Excellent leadership, communication, customer service, conflict resolution and interpersonal skills.
Experience with monitoring and controlling inventory
Detailed oriented
REQUIREMENT
Degree / HND / DIPLOMA in hospitality and Tourism management.
Medically fit and has no criminal background
Willing to Relocate to Akuapim / Okere District
Application Deadline
2024-03-01
Description
To contribute to, and to support the group’s vision of building a world class environmentally-conscious and sustainable hospitality industry brand that brings people closer to nature, making our food & beverage offer a key differentiating factor.
MAIN RESPONSIBILITIES
- Set an example by reporting to duty punctually wearing business attire according to the resorts dress code & grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
- Provide a professional and courteous service at all times and ensure that all employees follow the example.
- Be knowledgeable of all services and products offered by the resort.
- Have a thorough knowledge and understanding of all food and beverage products and services.
- Oversee the operations of the outlets(Ceiba restaurant and bar, Conference & banqueting etc) assigned by the Food & Beverage Head of Department.
- Assist Food & Beverage Head of Department in preparing/consolidating the yearly budget for the department.
- Manage the consolidated inventory of Food & Beverage department’s Ops supply & equipment (OS&E) together with the head of Stewarding.
- Attend and actively contribute to early morning operations meeting , morning management briefing and all relevant staff meetings and resorts trainings.
- Conduct daily operations briefings with F&B supervisors and the entire team.
- Assist Food & Beverage Head of Department in conducting Quarterly performance assessment and give employees regular feedback on their job performance.
- Attend or conduct (in the absence of the Food & Beverage Head of Department) daily, weekly or end of month Food & Beverage departmental meeting and trainings.
- Assist Food & Beverage Head of Department to review and update all departmental operations manuals annually.
- Assist in sourcing the best available products, constantly aim to improve quality, communicate about the products both internally and externally.
- Monitor and constantly improve quality and guest satisfaction with the given tools (Trust you, Trip advisor).
- Assist handling guest complaints and approve staff weekly schedule.
- Oversee every service at least once a week (breakfast, lunch, dinner, banqueting, bar).
- Follow the local and global food & beverage trends.
- Be actively involved in the operations of all the outlets to ensure regular guest contact.
- Respond to any changes within the Food & Beverage department as dictated by top management.
- Support the implementation of policies, procedures, guidelines, traditions and initiatives by the resort.
- Attend all management meetings in the absence of Food & Beverage Head of Department.
- Responsible to lead, develop and coach supervisors and all team members to ensure a high level of customer service as well as maximum profitability with the support of HOD.
- Delegate tasks appropriately to team members and assist the team as required.
- Ensure that food and beverage items are being served in compliance with operating procedures.
- Additional responsibilities and tasks can be added at any time according to the needs of the group and of the resort.
Location Information
Location
Akropong
Region
Eastern
Street Address
Safari Valley Street