Job Summary

The People & Culture Director is responsible for leading Echo House’s human capital strategy, organisational culture, and talent management initiatives.

This role ensures the attraction, development, engagement, and retention of top creative and professional talent, while fostering a high-performance, inclusive, and innovative work environment.

The successful candidate will align people strategies with business objectives, supporting Echo House’s growth as a leading creative, marketing, and experiential agency.

Key Performance Areas

• Talent Acquisition & Workforce Planning


• Employee Engagement & Culture Development


• Performance Management & Talent Development


• HR Operations & Compliance


• Leadership Development & Succession Planning


• Employee Relations & Wellbeing


• Organizational Effectiveness

Key Responsibilities

1. People Strategy & Organizational Development

• Develop and implement people and culture strategies


• Support organizational design, workforce planning, and team structuring


• Drive a strong, values-based culture that supports creativity and innovation


• Lead change management initiatives across the organization

2. Talent Acquisition & Employer Branding

• Oversee recruitment strategies to attract top talent across creative, digital, and operational roles


• Strengthen employer branding


• Ensure efficient and effective hiring processes


• Build talent pipelines for current and future business needs

3. Employee Engagement & Culture

• Develop and implement employee engagement initiatives


• Foster a collaborative, inclusive, and high-performance culture


• Drive internal communication and employee experience strategies


• Monitor and improve employee satisfaction and retention

4. Performance Management & Talent Development

• Design and implement performance management frameworks


• Support goal setting, appraisals, and performance reviews


• Develop learning and development programs to build capabilities


• Identify and nurture high-potential talent

5. Leadership Development & Succession Planning

• Support leadership development across all levels


• Implement succession planning strategies


• Coach and advise managers on people management and leadership


• Build leadership capability aligned with business growth

6. HR Operations & Compliance

• Oversee HR policies, procedures, and systems


• Ensure compliance with Ghanaian labour laws and regulations


• Manage employee records, contracts, and HR documentation


• Coordinate payroll, benefits, and compensation structures with finance

7. Employee Relations & Wellbeing

• Manage employee relations issues and conflict resolution


• Promote employee wellbeing and work-life balance initiatives


• Ensure fair and consistent application of HR policies


• Maintain a positive and respectful work environment

8. Data, Reporting & HR Analytics

• Track HR metrics (turnover, engagement, performance, etc.)


• Provide insights and reports to leadership for decision-making


• Use data to improve HR strategies and outcomes

9. Leadership & Team Management

• Lead, mentor, and develop the People & Culture team


• Build a high-performing HR function


• Drive accountability and continuous improvement


• Encourage innovation in HR practices