Human Resources Manager Jobs

Permanent/Full Time

3 - 5 Years

First Degree

Hospitality Jobs

GH¢4,000.00 - GH¢5,000.00

• Bachelor's degree in Human Resource Management, Business Administration, or related field • Minimum 3–5 years of HR experience, ideally in hospitality, retail chains, or multi-branch operations • Strong working knowledge of Ghana's Labour Act and SSNIT regulations • Experience managing staff across multiple locations • Excellent interpersonal, conflict-resolution, and communication skills • Proficiency in HR/payroll software and Microsoft Office (Excel especially) • Professional HR certification (e.g., CIHRM Ghana, IHRM) is an advantage

2026-09-30

Key Responsibilities
Recruitment & Staffing
• Manage end-to-end recruitment for all restaurant branches (chefs, waitstaff, cashiers, cleaners,
supervisors, managers)
• Maintain a pipeline of pre-vetted candidates to quickly fill high-turnover roles
• Coordinate onboarding and orientation for new hires across locations
Compliance & Documentation
• Ensure full compliance with Ghana's Labour Act, 2003 (Act 651)
• Manage SSNIT registration and monthly contributions for all staff
• Maintain accurate personnel files, contracts, and employment records
• Handle work permits/documentation for any non-Ghanaian staff, if applicable
Payroll & Benefits Coordination
• Work with Finance/Accounts to ensure accurate and timely payroll processing
• Track attendance, leave, overtime, and shift schedules across all branches
• Administer staff benefits (meals, transport allowance, medical, tips distribution policy, etc.)
Performance & Discipline
• Develop and enforce staff conduct policies and standard operating procedures
• Handle disciplinary issues, grievances, and dispute resolution in line with labour law
• Conduct performance appraisals and support branch managers with staff evaluations
Training & Development
• Design and deliver onboarding/training programs (food safety, customer service, POS systems)
• Identify skill gaps and organize refresher training across branches
• Support career progression paths to reduce staff turnover
Culture & Retention
• Build initiatives to improve staff morale and reduce turnover (a major challenge in hospitality)
• Act as a point of contact for staff concerns and workplace issues

• Support branch managers in maintaining a positive, professional work environment
Reporting
• Provide regular HR reports to management (headcount, turnover rate, hiring pipeline, disciplinary
cases)
• Recommend HR policy improvements based on data and staff feedback

Spintex

Greater Accra

.