JOB FUNCTION
Responsible for the safe, efficient, and reliable operation of company's to optimize profitability
and also monitoring network infrastructure and resolving system issues.
KEY DUTIES / RESPONSIBILITIES
• Maintain and optimize local company networks and servers
• Supervise employee production and counsel toward improved efficiency with internal
processes that adhere to legal guidelines
• Be responsible for device and password management
• Oversee data backup and system security operations (e.g. user authorization, firewalls)
• Manage installations, upgrades and configurations of software application
• Assess system performance and recommend improvements
• Resolve issues escalated by technicians and engineers
• Ensure data is handled, transferred or processed according to legal and company guidelines
• Provide support and guidance to stakeholders via help desk
• Control costs and budgets regarding IT systems
• Manage contracts with vendors (e.g. development platforms, telecommunication
companies, password managers) and software licenses
• Develop IT policies and practices
JOB REQUIREMENTS
Candidate must possess:
• Proven experience as IT Operations Manager
• Experience with system installation, configuration and analysis
• Knowledge of data protection operations and legislation
• Leadership and organizational skills
• Ability to manage multiple projects
• Outstanding communication skills
• Problem-solving aptitude
• Minimum of first degree in Computer Science, IT or relevant field