Duties -

• maintaining records of software licences


• managing stocks of equipment, consumables and other supplies.


• talking to clients and computer users to determine the nature of problems


• responding to breakdowns


• installing and configuring computer hardware, software, systems, networks, printers, scanners and more


• planning and undertaking scheduled maintenance upgrades


• investigating, diagnosing and solving computer software and hardware faults


• agreeing call-out timescales


• obtaining replacement or specialist components, fixtures or fittings


• repairing equipment and replacing parts