IT Support Jobs

Permanent/Full Time

3 - 5 Years

Diploma

IT Jobs

GH¢3,000.00 - GH¢4,000.00

Time management skills Team-working Analytical skills Numeracy Independence Adaptable Leadership Strategic thinking

2023-09-29

• Provides IT support, training, and orientation for new technology users


• Offers troubleshooting, support, and repair when IT equipment or networks malfunction


• Provides phone, live chat, or in-person support, depending on the organisation's scope


• Asks directed questions regarding equipment and networks to assess IT issues


• Follows scripts to provide effective and well-tested support


• Walks clients through solutions to solve problems and directs questions to supervisors or specialists when necessary


• Demonstrates great customer service skills, listens carefully, and exercises patience


• Documents daily tasks, training, and support sessions to inform the department and organisation better regarding IT support needs

Accra Central

Greater Accra

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