Tel-Reactivation & Outbound Retention Executive
Marketing Executive Information
Welcome to Sika777, your premier destination for online mobile gaming excitement. At Sika777, we've revolutionized the gaming experience by introducing an innovative virtual slot machine accessible through both our mobile app and web H5 platform. Now, you can place your bets and reap the rewards right from the convenience of your smartphone or desktop browser.
We are hiring an Outbound Retention & Reactivation Agent to contact potential, inactive and lost customers, introduce company products, encourage users to return, handle basic inquiries, update CRM records, and support daily, weekly and monthly performance targets in a fast-paced digital gaming environment.
Responsibilities:
- Conduct outbound calls to potential customers, introduce company products/services, and complete sales or appointment targets.
- Carry out user recall work: contact inactive/lost users via phone, understand their needs, solve problems, and guide them back to use products/services.
- Record and update user information accurately, and sort out call records and feedback.
- Answer user inquiries professionally, handle simple complaints and after-sales issues.
- Cooperate with the team to complete daily, weekly and monthly performance targets.
- Summarize user feedback and provide effective suggestions for product and service optimization.
Welcome to Sika777, your premier destination for online mobile gaming excitement. At Sika777, we've revolutionized the gaming experience by introducing an innovative virtual slot machine accessible through both our mobile app and web H5 platform. Now, you can place your bets and reap the rewards right from the convenience of your smartphone or desktop browser.
We are hiring an Outbound Retention & Reactivation Agent to contact potential, inactive and lost customers, introduce company products, encourage users to return, handle basic inquiries, update CRM records, and support daily, weekly and monthly performance targets in a fast-paced digital gaming environment.
Responsibilities:
- Conduct outbound calls to potential customers, introduce company products/services, and complete sales or appointment targets.
- Carry out user recall work: contact inactive/lost users via phone, understand their needs, solve problems, and guide them back to use products/services.
- Record and update user information accurately, and sort out call records and feedback.
- Answer user inquiries professionally, handle simple complaints and after-sales issues.
- Cooperate with the team to complete daily, weekly and monthly performance targets.
- Summarize user feedback and provide effective suggestions for product and service optimization.
info@businessghana.com

