Operations Officer Jobs

Permanent/Full Time

3 - 5 Years

Diploma

Logistics Jobs

Not Specified

EDUCATION/EXPERIENCE • Must have a minimum of an Ordinary Level Diploma or its equivalent, or a Bachelor's Degree in Environmental Health and Safety or any related field • Must have a minimum of two (2) years of work experience as a field operations Officer or a minimum of 5 years or more years of experience as a Health and Safety Manager or in any related position • Health, Safety, and Environmental Certification is a plus (relevant certification in health and safety (e.g. NEBOSH IGC, HSE level 1-3) ) REQUIREMENTS • Ability to ride a two-wheeler • Must be confident and outspoken • Ability to communicate well in the language of the city and English • Strong interpersonal and communication (written and oral) skills • Must be proficient in Microsoft Office tools • Ability to conduct risk assessment, be accurate, and pay attention to details • Ability to architect strategy along with leadership skills • Competence to build and effectively manage interpersonal relationships at all levels of the company • Must possess excellent knowledge of health, safety, and the environment • Must possess excellent knowledge of security protocols and procedures • Must possess report writing skills

2025-05-25

Our client, a company specialising in providing commercial riders with vehicle subscription and rental services, is looking to hire a reliable, smart, and dedicated individual to assist with the operations of the company in the capacity of a Field Operations Officer

 

ROLE PROFILE

The successful candidate will be playing a key role in ensuring the smooth running of the company’s day-to-day operations. He/she will be overseeing field activities while ensuring the safety of champions/clients, lives, and company properties

 

DUTIES/RESPONSIBILITIES

• Respond to emergency calls from champions/clients


• Ensure champions/clients follow rules and regulations as prescribed in the contract


• Ensure the company’s properties are not in the custody of law enforcement agencies


• Liaise with the welfare officers concerning champions/clients


• Maintain a register of first aiders and ensure the adequate provision of first aid and welfare facilities


• Undertake daily safety inspections of the company’s properties


• Investigate or arrange for all accidents and near-misses to be investigated and prepare a report


• Develop and implement health, safety, and environmental policies and procedures


• Promote good health, safety, and environmental practices in the company


• Review the health, safety, and environment policy statements annually


• Develop, monitor, and implement effective risk assessment management strategies


• Consult with the management team and provide appropriate advice on best-practice policies and procedures


• Provide technical and administrative direction to all levels of the company in support of health and safety environment objectives


• Identify and advise on safety issues in the company operations


• Maintain accident statistics, analyse trends, and propose solutions where necessary


• Liaise with other organisations and relevant authorities, and provide assistance and cooperation concerning remedial actions


• Ensure organisation-wide commitment to environmental management


• Identify opportunities for continuous environmental improvement and implement programmes to deliver solutions


• Manage and control recycling and waste management procedures


• Develop and implement security policies, protocols, and procedures


• Control budgets for security operations and monitor expenses


• Plan and coordinate security operations for specific events and supervise security officers and guards


• Coordinate staff when responding to emergencies and alarms


• Plan, direct, and coordinate disaster preparedness training


• Design a plan to ensure preparedness in and procedures for emergencies


• Keep updated knowledge of federal, state, and local regulations that may affect emergency plans


• Analyse damage following accidents to identify ways of minimizing such damage and maximizing it as learning curves


• Oversee the safety program and provide strategies and risk assessment decisions to minimize injuries and protect equipment


• Participate in debrief meetings to evaluate the readiness of staff and the efficacy of emergency plans


• Assist with the development of a budget for emergency management programs


• Work with marketing to promote emergency management programs to the city, businesses, media, service organizations, etc.


• Promote and advance the safety culture in the organisation


• Conduct an organisational-wide health and safety workshop


• Coordinate the development and implementation of staff safety training requirements and maintain records, including compliance records


• Ensure organization-wide compliance with the Occupational Health and Safety (OHS) Act and regulations


• Ensure, at minimum, legal compliance and reduce the risk of non-compliance


• Collate and report to the Management team health and safety statistics on a monthly and quarterly basis


• Delegate responsibilities to ensure staff members grow as capable participants and decision makers


• Understand recruitment and selection related to workforce planning and its implications for productivity


• Promote the company's mission and values. Coach, manage, counsel, appraise, and discipline employees


• Develop, coordinate, and enforce systems, policies, procedures, and productivity standards


• Develop and drive a culture of performance and achievement of goals


• Identify ways of promoting employee engagement and encouraging creativity


• Emphasise cultural alignment with the organisation's culture amongst the team

Accra Central

Greater Accra

1st Otwe Street