Branch Supervisor - Kumasi
Other Healthcare Jobs Information
Job Category
Other Healthcare Jobs
Job Type
Permanent/Full Time
Working Experience
3 - 5 Years
Education Level
First Degree
Industry
Healthcare Jobs
Salary Range
Not Specified
Qualifications
Bachelor's Degree in Business Administration, Marketing, Sales, Management, or a related field.
Minimum of 2 years' experience in a supervisory, retail, sales, or customer service role.
Experience in the optical, healthcare, or retail industry will be an advantage.
Strong leadership, communication, and interpersonal skills.
Proven ability to drive sales and achieve targets.
Good problem-solving and decision-making skills.
Good knowledge of Microsoft Office applications.
Must be customer-focused, organised, proactive, and results-oriented.
Ability to work effectively under pressure and manage a team.
Application Deadline
2026-10-31
Description
- Supervise and coordinate the daily operations of the branch.
- Lead, motivate, and monitor branch staff to achieve sales and customer service targets.
- Drive sales, revenue, and profitability growth for the branch.
- Ensure customers receive excellent service and a positive experience.
- Monitor branch stock, frames, lenses, accessories, and other supplies to ensure proper accountability and availability.
- Ensure customer orders are properly processed, followed up, and delivered within agreed timelines.
- Monitor staff attendance, punctuality, conduct, and adherence to company policies and procedures.
- Ensure the branch complies with all operational, sales, and customer service SOPs.
- Handle customer complaints and resolve issues promptly and professionally.
- Prepare and submit required branch reports on sales, revenue, stock, and other activities.
- Work closely with the Head Office and other departments to ensure smooth branch operations.
- Identify opportunities to increase customer acquisition, sales, and branch performance.
- Maintain a clean, professional, and welcoming branch environment.
- Perform any other duties assigned by Supervisor.
Location Information
Location
Ahodwo Kumasi
Region
Ashanti
Street Address
A
info@businessghana.com

