Digital Marketer
Other Jobs Information
Our company is an innovative e-commerce concept offering modern shopping experience for consumers all over Ghana. Our mission is to enable our communities to access goods from all over the world, no matter where they reside. It has acquired an appreciable customer base mostly within Accra. The company continues to aim towards extending our services to all major regions of Ghana. Customer care forms the bedrock of the company and all employees will be required to champion this customer care ethos to high standards at all times.
This role requires a dynamic and innovative individual prepared to learn quickly and lead from the front, to enable the company achieve rapid expansion within Ghana whilst maintaining Customer Satisfaction at the highest possible standards at all times.
DUTIES:
Reporting directly to the Partners, the incumbent will be required to learn quickly and lead the following roles:
- Institute and implement innovative marketing initiatives to support growth of the company.
- Learn quickly and take ownership of deploying Digital Marketing channels (Facebook, Twitter, Google, LinkedIn) to enhance marketing opportunities.
- Handle customer care to ensure customers are ‘looked after’ to expected high standards at all times
- Organize and manage the implementation of marketing activities directed at expanding the business.
- Actively analyse customer data to come up with improvement opportunities to achieve more customer engagement
- Support order logistics – actively arrange collection of shipments from customs and the airport.
- Manage external parties involved in order management to achieve continual improvement in order logistics management.