Department: Training & Consulting

Reports To: Supervisor – Training & Consulting

Location: Head Office Employment Type: Full-Time

Job Summary

The HR Research Officer supports evidence-based HR training and consulting services through systematic research, data analysis, and knowledge development. Reporting to the Supervisor – Training & Consulting, the role is responsible for conducting HR-related research, benchmarking, data collection, and analysis to inform training programs, consulting solutions, policy development, and strategic decision-making.

The position plays a critical support role in ensuring that training and consulting interventions are grounded in current labour trends, best practices, and reliable data.

Key Responsibilities

1. HR Research & Data Analysis

· Conduct HR-related research on topics such as labour laws, workforce trends, talent management, employee engagement, and organizational development.

· Collect, analyze, and interpret quantitative and qualitative HR data to support consulting and training initiatives.

· Carry out benchmarking studies to compare HR practices across industries and organizations.

· Prepare research briefs, summaries, and analytical reports for internal use and client engagements.

2. Training & Consulting Support

· Support the development of training content, manuals, and learning materials with relevant research findings.

· Provide research inputs to consulting assignments, including policy reviews, organizational assessments, and workforce studies.

· Assist in designing survey tools, questionnaires, and assessment instruments for training and consulting projects.

· Participate in training sessions, workshops, and consulting engagements as assigned.

3. Knowledge Management & Documentation

· Maintain organized research databases, reference materials, and knowledge resources.

· Support documentation of training methodologies, consulting frameworks, and best practices.

· Ensure proper citation, version control, and confidentiality of research materials.

4. Reporting & Quality Assurance

· Prepare periodic research and activity reports for submission to the Supervisor – Training & Consulting.

· Ensure research outputs meet quality standards for accuracy, relevance, and clarity.

· Support internal reviews, audits, and quality assurance processes related to research and consulting activities.

5. Continuous Learning & Improvement

· Stay updated on current HR trends, labour legislation, and research methodologies.

· Identify emerging issues and topics relevant to training and consulting services.

· Recommend improvements to research processes, tools, and methodologies.

6. Collaboration & Support Duties

· Work closely with Training & Consulting, Editorial, and HR Services teams to support content and project needs.

· Respond to research requests from supervisors and project teams within agreed timelines.

· Perform any other duties assigned by the Supervisor – Training & Consulting.

Required Qualifications & Experience

· Bachelor’s degree in Human Resources Management, Industrial Psychology, Sociology, Business Administration, or a related field.

· Postgraduate qualification or professional training in Research Methods, Data Analysis, or HR Analytics is an added advantage.

· Minimum of 2–4 years of relevant experience in HR research, analytics, or consulting support roles.

· Basic understanding of research methodologies and data analysis techniques.

Skills & Competencies

· Strong research, analytical, and report-writing skills.

· Ability to interpret HR data and present findings clearly.

· High attention to detail and accuracy.

· Good written and verbal communication skills.

· Ability to manage multiple assignments and meet deadlines.

· Proficiency in Microsoft Office Suite and basic data analysis tools.

Desirable Attributes

· Experience supporting HR training or consulting projects.

· Curiosity-driven and evidence-based mindset.

· High level of professionalism, confidentiality, and ethical conduct.

· Ability to work independently and collaboratively.

· Continuous learning orientation and adaptability.