General Manager
Other Jobs Information
Job Category
Other Jobs
Job Type
Permanent/Full Time
Working Experience
5 - 10 Years
Education Level
First Degree
Industry
Hospitality Jobs
Salary Range
GH¢4,000.00 - GH¢5,000.00
Qualifications
• A minimum of Bachelor’s Degree in Hospitality Management or related discipline
Application Deadline
2021-06-18
Description
- Responsible for the general operations of the facility
- Design strategies to ensure total guest satisfaction
- Maintains product and service quality standards
- Ensure the highest standards of professional services to customers
- Responsible for optimum performance of various departments
- Ensure SOP implementation in all departments
- Create a brand image for the hotel
- Develop and implement strategies for promoting their services/brand in order to attract clients.
- Provide training for hotel staff in delivering care that meets the best standards and practices.
- Initiate cost-effective controls and revenue management techniques.
- Assess and review customer satisfaction and service recovery process.
- Monitor daily and monthly revenue generated, as well as all costs and expenses
- Respond to client inquiries and assist with the resolution of client problems.
Other Role Details
- A minimum of Bachelor’s Degree in Hospitality Management or related discipline with 6years experience in a similar role
- Must possess skills in General hotel management
- Experience in driving various departments to achieve set goals and targets
- Background in Accounting is preferred
- Ability to instill discipline within staff
- Must be firm and result oriented
Location Information
Location
Cape Coast
Region
Central
Street Address
Kojo Thompson Road