Main Responsibilities

• Welcome and seat customers politely


• Present menus and explain food or drink items


• Take customers’ food and beverage orders accurately


• Serve food and drinks promptly


• Check on customers during meals to ensure satisfaction


• Handle customer complaints professionally


• Prepare and arrange dining tables before service


• Clear tables after customers finish eating


• Process bills and receive payments


• Maintain cleanliness and hygiene standards


• Work closely with kitchen staff and supervisors


• Follow food safety and health regulations


• Assist with setting up special events or reservations


• Upsell menu items, desserts, or beverages when appropriate

Important Skills

• Good communication skills


• Friendly and professional attitude


• Teamwork ability


• Time management


• Customer service skills


• Ability to work under pressure


• Attention to detail