“As part of our commitment to ensuring excellence in service standards across our operations in Africa, our facility in Accra is a testament to our ability to cater effectively to the growing demand for outbound travel and visa services from Ghana in recent years.”

Speaking during a media engagement held in Accra on Wednesday, he said “We are confident this will be a memo­rable experience for customers who can now access a host of innovative and customised val­ue-added services at our facility in comfort.”

Mr Singhal said “For cus­tomers seeking a personalised application experience, the facility houses three premium lounge facilities (for Italy, other Schen­gen destinations, and the UK). In addition, customers can opt to submit their visa applications from the comfort and safety of their home, office or any other preferred location with our Visa At Your Doorstep service (for Denmark, South Africa and Swit­zerland visa customers) or the On-Demand Mobile Visa service (for UK visa customers).”

Customers, he said could en­joy for other optional value-add­ed services available at the facility such as Form-Filling Assistance Services by professionally trained staff or application submission and document collection outside of the regular business hours with the Prime-Time service.

“UK visa customers can also opt for the Keep My Passport While Applying service which enables them to retain their passports once their application is submitted and biometrics have been enrolled,” he said.

VFS Global is a trusted part­ner for 19 governments in Ghana for visa, passport, and consular services since establishing its operations in 2005.

Since then, the company has grown its presence to an exten­sive network of 23 application centres which are present in nine locations across Ghana with a strong workforce of 106 employ­ees.

The company offers visa pro­cessing services for the following countries, Malta, Norway, South Africa, Switzerland (represent­ing Belgium), The Netherlands (representing Austria, Lithuania, Luxembourg, Poland & Por­tugal), Ukraine, UK, Australia, Croatia, Czech Republic Den­mark (representing Finland, Sweden, Faroe Island, Greenland & Iceland) Dubai Visa Processing Centre, Ireland and Italy.

“To effectively cater to the growing outbound travel from Ghana, customers can submit their visa applications in an even more convenient and comfort­able environment at the VFS Global facility located at Ground Floor, The Grand Oyeeman, South Liberation Link, Accra,” Mr Singhal said.

He said “With high security control and ample parking space, the facility is managed by pro­fessional staff trained to provide secure and time-efficient process­ing of entry permit requirements in a friendly ambience to ensure the best customer experience.”