The service brought together members of the Access Bank Ghana community including leadership, staff, partners, regulators and customersto give thanks for a year marked by growth, transition, and renewed strategic focus, while acknowledging the realities of a challenging operating environment.

Speaking at the gathering, Managing Director Pearl Nkrumah described 2025 as a year of mixed experiences one that demanded courage, adaptability and collective resolve.

“This year has been kind to some, uncertain for others, and deeply painful for a few. Yet we are here. And being here is already a testimony,” she said, setting the tone for a service defined by gratitude and quiet strength.

Beyond reflection, the moment also highlighted the tangible difference the Bank continues to make across the country.

Over the course of the year, Access Bank Ghana impacted over 1,306,035 lives through access to finance, support for businesses, community development initiatives, health and environmental programmes, and everyday banking services that enable individuals and enterprises to grow.

Behind that number are livelihoods sustained, opportunities created, and communities strengthened.

The Board Chair, Ama Bawuah, noted that 2025 marked an important chapter in the Bank’s journey, particularly with the leadership transition from former Managing Director Olumide Olatunji to Ms. Nkrumah.

She described the transition as deliberate and anchored in continuity, reassuring stakeholders that the Bank remains stable, focused, and guided by long-term purpose.

According to her, the progress recorded during the year reflected strong alignment between the Board, Management and staff, even as the operating environment required prudence, disciplined execution and a careful balance between growth and sound risk management.

Throughout the year, Access Bank Ghana continued to invest in its people, recognising that strong institutions are built by capable and committed professionals.

This included the induction of Executive Trainees who completed the School of Banking Excellence programme in Nigeria, ongoing professional development through the Chartered Institute of Bankers, and investments in systems, infrastructure and work environments to enhance efficiency and service delivery to customers.

In recognition of loyalty and dedication, the Bank honoured 35 staff members who have served for ten and fifteen years to celebrate their contribution to the institution’s culture, stability and growth.

The Thanksgiving Service also reflected the shared life of the Access Bank Ghana family. Milestones such as marriages and the birth of children were celebrated, while colleagues who experienced loss during the year were remembered, with messages of solidarity and support extended to them.

The Bank further acknowledged staff who participated in its Employee Volunteering Programme, contributing time and skills to community initiatives spanning environmental sustainability, health outreach and social impact projects.

Leadership reaffirmed that responsible banking, sustainability and social impact remain central to the Bank’s identity and long-term value creation.

Looking ahead, Ms. Nkrumah expressed confidence in the Bank’s direction as it approaches 2026 and its broader 2027 aspirations, noting that the focus will remain on strengthening the core of the business, deepening accountability, fostering a supportive culture and executing strategy with excellence.

The service concluded with expressions of appreciation to customers, partners and regulators for their trust, and to staff for their dedication and professionalism underscoring Access Bank Ghana’s resolve to remain a dependable partner in Ghana’s financial and economic journey.