Our team, working with our partners and event organisers, CharterHouse urgently got to work to ensure transmission was restored to our cherished viewers immediately.

Post the awards, investigations were conducted into the cause of the disruption which revealed that the feed from CharterHouse, who produced the show, to TV3 was briefly interrupted causing the break in transmission.

As the leading media organisation in Ghana with extensive experience in live productions, we appreciate and understand the technical challenges inherent in producing an event such as the VGMAs.

We are aware that the break in transmission from CharterHouse to TV3 was of a technical nature and not deliberate.

We apologise to our viewers for the brief loss in transmission and have taken your feedback in good faith. We will continue to work towards delivering superior content that enriches your viewing experience.

But above all, it is our hope that you [our viewers] enjoyed our coverage of the Awards.
Keep watching TV3, First in News, Best in Entertainment.
Signed
Richard Ahiagble
Group Head, Corporate Affairs
Media General.