Sometimes, 5 stars just isn't enough. That's why riders often leave notes in the app thanking their driver for making their journey that much more enjoyable. Sometimes the small things - whether that's playing the perfect song, lending a hand with a heavy piece of luggage or navigating the traffic like a pro to get you to a meeting on time - can make a big difference. We want to make sure that the message always reaches the drivers who move your cities forward!
Now, we're making it even easier for riders to thank drivers. When a rider leaves a compliment, a notification will show up on the driver's home screen letting them know what they did to make a rider's day.
We want to give riders the opportunity to thank and recognise drivers for the things they do to make the experience more memorable and fun. It's a small step we're taking to make saying thank you easier and to celebrate drivers who go the extra mile.
Once a rider leaves a compliment, drivers will get a notification in the app, taking them to the message and the compliments badge they've collected - whether that's for expert navigation, great music choice or excellent service.
Sometimes the little things make all the difference, and 5 stars doesn't quite cut it. We get that and, while we know there's always more we can do to keep improving the driving experience, making it easier to thank the men and women who keep Uber moving seemed like a good place to start.
About Uber
Uber's mission is to help people get a ride at the push of a button - everywhere and for everyone. We started in 2009 to solve a simple problem - how do you get a ride at the touch of a button? Eight years and over two billion trips later, we've started tackling an even greater challenge: reducing congestion and pollution in our cities by getting more people into fewer cars.
The Uber network is now available in over 600 cities in over 75 countries spanning 6 continents. To request a ride, users must download the free application for Android, iPhone, Blackberry 7, or register for Uber at
www.uber.com/go<http://www.uber.com/go>. For questions visit www.uber.com<http://www.uber.com>
Source: UBER Communications