MTN Mobile Money services to go offline for six-hour upgrade - BusinessGhana

MTN Mobile Money services to go offline for six-hour upgrade

14th Aug 2025 | Source: Graphic Online

MTN Ghana has notified customers of a planned system upgrade that will temporarily disrupt all Mobile Money (MoMo) services from 12:00 am to 06:00 am on August 17, 2025.

The telecommunications company stated that the upgrade is necessary to enhance service delivery and apologised for any inconvenience caused.

In an interview on Citi FM, Charles Asamoah Assah, Chief Technology & Service Delivery Officer of Mobile Money Limited, said: "Please be informed of a planned system upgrade on 17th August 2025, from 12 midnight to 6 am. During this period, all Mobile Money services will be unavailable. This upgrade is to improve our services to you. We sincerely apologise for any inconvenience caused and thank you for your understanding."

The interruption affects all MoMo transactions, including deposits, withdrawals, transfers, and bill payments.

MTN Ghana assured customers that normal services will resume immediately after the maintenance window.

More MTN Ghana News

MTN Ghana, Emirates Airlines Reward Loyal Customer with Complimentary Dubai Trip

MTN Ghana, in partnership with Emirates Airlines, awarded a loyal customer a complimentary return ticket to Dubai in a special reward drawn from its Closed User Group Offer (CUGO), reinforcing the company’s commitment to delivering value b…

26-02-2026

MTN Group CEO Reinforces Commitment To Leading Digital Solutions For Africa’s Progress

MTN Group President and CEO, Ralph Mupita, has completed a three-day working visit to Ghana. His visit sought to advance the company’s digital ambitions and reinforce the Group’s commitment to the Ghana market. Mr. Mupita, in a media in…

23-02-2026

MTN to invest $1.1bn in Ghana - It elevates country to third major subsidiary

The Chief Executive Officer (CEO) of MTN Group, Ralph Mupita, has reaffirmed Ghana’s strategic importance within the multinational telecoms company’s portfolio, announcing plans to invest $1.1 billion in the country over the next three y…

23-02-2026

Saving Lives Together: Mtn Ghana Foundation And Calbank Rally Ghanaians To Deliver 7,020 Units Of...

The National Blood Service has commended MTN Ghana Foundation and CalBank for their landmark partnership during the 2026 Save a Life blood donation drive that resulted in the collection of 7,020 units of blood, surpassing their ambitious 7…

17-02-2026

MTN Champions AI Literacy and STEM Education at Thrive and Shine Conference

MTN Ghana has reaffirmed its commitment to bridging the digital divide by partnering with Thrive and Shine for the “Thrive and Shine Conference” held at the World Bank Office in Accra. The conference, themed “Closing the Digital Divide – A…

16-02-2026

More MTN Ghana News

DTI pushes for precision quality

NEXT

Africa50 Sets New Benchmark