The Minister for Foreign Affairs, Samuel Okudzeto Ablakwa, has attributed delays in the delivery of U.S. visas and passports to logistical challenges on the part of the United States Postal Service (USPS).

He made this revelation on the floor of Parliament on Wednesday, June 18, while addressing growing concerns over the late arrival of visa packages, which have sparked anxiety among applicants in recent weeks.

According to the Minister, although the processes for issuing visas and passports have seen significant improvement, the persistent issue lies in the final stage of delivery.

“While the visa and passport issuance process has significantly improved, the primary challenge remains mainly in delays, largely due to logistical failures by the United States Postal Service,” he noted.

Ablakwa explained that approximately 490 duly issued visa packages, mailed on the 6th and 9th of June 2025, were not properly scanned, a development that led to tracking difficulties and widespread concern among applicants.

“In response, we have directly engaged USPS to mitigate future disruptions,” the minister assured Parliament.

He further outlined measures that have been implemented to address the issue. These include the staggering of mail dispatches, limiting them to a maximum of 200 packages per day, to improve tracking and enhance delivery efficiency.

The Minister reaffirmed the government’s commitment to ensuring that all Ghanaians receive their travel documents promptly and with minimal stress, adding that monitoring systems are being strengthened to avoid a recurrence of such incidents.