Inbound Customer Service Reps Needed Urgently
Customer Service Representatives Jobs Information
Job Category
Customer Service Representatives Jobs
Job Type
Permanent/Full Time
Working Experience
1 - 3 Years
Education Level
First Degree
Industry
Finance Jobs
Salary Range
Not Specified
Qualifications
Minimum First Degree
Application Deadline
2023-05-12
Description
Responsibilities
Customer Service Responsibilities list:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Location Information
Location
Dzorwulu
Region
Greater Accra
Street Address
Dzorwulu Junction