Digital Marketing Jobs

Permanent/Full Time

1 - 3 Years

Diploma

Food and Beverage Jobs

Not Specified

Skills required: 1. Advanced computer skills 2. Good communications skills 3. Good customer service skills 4. Interpersonal skills 5. Automation skills 6. Content generation skills 7. Data analytics skills 8. Marketing and advertising skills 9. Technology skills 10. Ability to work under pressure

2026-03-31

Duties and Responsibilities
 Lead the formation, planning and implementation of an eCommerce strategy, procedures
and operations as appropriate to the needs and objectives of the company.
 Provide the management team with the expertise and the professional advice on the best
eCommerce practices and procedures.
 Manage the day-to-day needs of the eCommerce operations to ensure excellent customer
service and satisfaction and adherence to standard operating procedures.
 Oversee fraud protection on the website.
 Monitor advancements in eCommerce and digital space, as well as competitive landscape,
for opportunities and new ideas to improve our customer’s digital experience.
 Set up initiatives to drive engaging customer experience for both site and retention
 Gather data and requests from various sources (site analytics, customers, internal global
and market teams, competitive space) and crystallize into concrete insights, opportunities,
and road map enhancements.
 Lead eCommerce vendor relationships that impact the end user trust and relationship with
the brand and site engagement
 Test all functionality on e-commerce site to ensure seamless customer experience.
 Act as direct point of contact for Sales Administration and Marketing for
thefarmersmarket.odoo.com forecasting.
 Work with Central team, Sales Administration, and IT to launch/publish all new products to
the website, maximizing content opportunity. Work with other units to guarantee
availability (quantity and quality) of core products range and suppliers.
 Test/QA all new product pages and content.

 Communicate new products to Customer Service and track sell – through levels
 Report on sales numbers and recap product mix positions on a weekly basis.
 Conduct ad hoc reporting on business, stock and customer service metrics.
 Represent the brand on all customer service calls and provide feedback for customer
service.
 Champion customer and stakeholder needs throughout program execution, ensuring that
what is delivered meets the stated goals and objectives.
 Manage and track delivery initiatives and ensure motor bikes are filled before the start of
delivery
 First respondent to all riders on bike issues and delivery mishaps
 Undertake any other duties periodically assigned by management.

Tema Comm.11

Greater Accra

Ai 56 tema community 11