OYSTA-Marida Ltd Co.

Food and Beverage Jobs

Permanent/Full Time

3 - 5 Years

First Degree

Hospitality Jobs

Not Specified

a) Educational Qualification: Degree in Hospitality Management, Business Administration, Social Sciences, or related field preferred. b) Experience: Proven experience as a Restaurant Floor Manager, Supervisor, or similar role in a fine dining establishment. Experience in staff management, training, and development. c) Skills: Exceptional selling skills Strong leadership and people management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple priorities. Knowledge of restaurant operations and customer service principles. d) Other Requirements: Ability to work long hours and under pressure. Flexibility to work in shifts, including weekends and evenings. Passion for the hospitality industry and commitment to customer satisfaction.

2023-12-15

1. The Restaurant Floor Manager/Supervisor will play a key role in managing the day-to-day operations of our restaurants. This includes supervising staff, ensuring guest satisfaction, managing dining room services, and maintaining the restaurant's reputation for excellence. The ideal candidate will have a strong background in hospitality management, excellent communication skills, and a passion for providing outstanding customer service.

 

Key Responsibilities:

 

1. Staff Supervision and Training:

Supervise and train restaurant staff to ensure high-quality service.

Schedule staff shifts and manage staff performance.

 

1. Guest Experience Management:

Ensure guests receive prompt, friendly, and courteous service.

Resolve guest complaints to ensure a satisfactory dining experience.

 

1. Operational Management:

Oversee dining room operations to ensure a smooth service.

Coordinate with the kitchen staff to maintain efficient service.

 

1. Compliance and Safety:

Ensure compliance with health and safety regulations.

Maintain cleanliness and organization in the dining area.

 

1. Inventory and Financial Management:

Assist in managing inventory, including ordering supplies and controlling costs.

Help in preparing budgets and financial reports.

 

1. Selling, Marketing and Promotion:

Sell and upsell menu items

Collaborate with management to develop promotional events and special offers.

Engage with customers to promote repeat business and positive reviews

Legon

Greater Accra

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