A reputable hotel in Tema is looking for a Front Desk Executive to work with urgently.

The receptionist will be responsible for welcoming guests and acting as their first point of contact. 

Duties and Reponsibilities:

• Welcoming guests and checking their details against their bookings


• Allocating guests their rooms and providing keys


• Answering phones from prospective customers and guests, taking messages and delivering them


• Completing administrative tasks such as filing and photocopying


• Responding to requests for help and information


• Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions


• Preparing room bills and ensuring prompt payments


• Checking guests out, taking payments and returning deposits

Qualification and Skills:

• 2+ years experience working in a hotel receptionist or related role


• Diploma/HND/Degree in any field


• Problem-solving abilities


• Strong communication and interpersonal skills


• Excellent customer service skills


• Flexibility and the ability to respond appropriately to changing situations


• Discretion and sensitivity


• The ability to maintain professional standards under pressure


• Strong IT skills and knowledge of booking systems and software


• Excellent administration and organisational skills

Interested applicants must reside in or around Tema.