Respond to enquiries from walk-in customers.
Manage phone calls from both internal and external customers.
Generate accurate pickup report by updating the customer service platform (SEBS).
Reconcile all retail transactions and p…
Within the jurisdiction .i.e. Tarkwa Branch, the Branch Coordinator is to ensure the effective pickup and delivery/ distribution of packages.
Understand customer delivery expectations and ensure that service level agreement with each …
Pickup parcels from customers to the office.
Deliver or distribute parcels to customers both in Accra and outside of Accra
Ensure the safety and security to all items for pickups or delivery.
Assist Onboard Courier Officer (OBC) …
Support with the pickup of packages from customer loaction
Support Delivery activities at the Branch
Report on challenges to the Branch Coordinator
Ensure delivery documentations are accounted accurately
Within the jurisdiction .i.e. Wa Branch, the Branch Coordinator is to ensure the effective pickup and delivery/ distribution of packages.
Understand customer delivery expectations and ensure that service level agreement with each cust…
Support with the pickup of packages from customer loaction
Support Delivery activities at the Branch
Report on challenges to the Branch Coordinator
Ensure delivery documentations are accounted accurately
*To execute sales activites for corporate accounts in order to
increase higher yield and turnover and to improve cost margin
within the scope of the Business Development Plan
…
Develop sales leads
Ensure existing customers are delighted
Closing of new business
Grow retail sales revenue of the company
Monthly report on retail sales performance
Manage customers for efficient service delivery.
Customer issues resolution.
Undertake branch administrative functions
Support HR & Admin and Branch operations.
In charge of deliveries within Cape Coast and its environment
For only HND Holders
Checking of parcels that are picked from pickup points
Move to customer location to secure pickup items in Cape Coast
Move with driver to do de…
Identify business opportunities by prospecting and evaluating their revenue potential.
Generate and increase sales revenue
Gather market intelligence in the following areas
General business environment
Competitors activities
…
- Responsible for deliveries within Kumasi and its envrions.
- Move to customer's location to secure pickups of items.
- Travel with driver for deliveries or pickups within Kumasi.
- Onload and offload items from vehicle.
* Prospect and win new clients
* Manage client relationship
* Handle operational issues with corporate accounts
* Monitor the development of corporate accounts
* Build and maintain relationships with customers
* Monitor chan…
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