Front Desk Executive (Night Shift)
Office Assistant Jobs Information
A reputable media institution is looking for Front Desk Executive (Night Shift), a male preferably, for its business unit in Accra.
JOB PURPOSE:
To present a positive and favourable image of the business as the first point of contact and to effectively manage the initial contacts between the business, its audience and clients both by telephone and face-to-face contacts.
KEY ACCOUNTABILITIES
1. Greet business visitors with sincerity and enthusiasm
2. Answer phone calls with courtesy and professionalism
3. Efficient Trafficking – Direct visitors and callers to appropriate persons or departments.
4. Make external calls on behalf of team members with a sense of urgency and provide feedback.
5. Receive all correspondence (letters/mails) and forward them to the appropriate departments.
6. Maintain a clean and organized reception.
7. Maintain and update a database of phone numbers of team members and clients.
8. Collaborate with the other team members to maintain decorum at the front desk.
9. Value confidentiality and handle sensitive information appropriately.
10. Any administrative duties that may be assigned from time to time.