Client Services Manager
Other Jobs Information
A leading Ghanaian research and consulting firm, is seeking dynamic and skilled professionals to
join our team for an upcoming 6-month project. If you are passionate about data-driven
insights, market research, financial analysis, and client engagement, we want to hear from you.
Purpose:
To act as the primary liaison between Delinks Services and clients, ensuring seamless
communication, project alignment, and high satisfaction through tailored solutions.
Key Responsibilities:
∙Act as the main point of contact for clients, ensuring smooth communication and project
satisfaction.
∙Coordinate with internal teams to ensure timely delivery of client projects and
deliverables.
∙Develop strong relationships with clients, identifying opportunities for upselling and
long-term partnerships.
∙Facilitate client briefings, project kick-offs, and feedback meetings.
∙Monitor project progress and proactively address client concerns or scope changes.
∙Prepare client reports, status updates, and invoices in collaboration with project leads.
Qualifications:
∙Strong background in client relations, business development, or account management.
∙Excellent communication and negotiation skills.
∙Experience in consulting, research, or B2B services preferred.