Duties includes
Managing the issuance, booking, and cancellation of travel or event tickets, providing customer service, fare calculations, and itinerary planning.
Operating GDS systems -Amadeus , handling payments, processing reboo…
Technical Requirements (Duties)
Lead customer service operations and front-line teams.
Ensure high-quality guest experience across the park.
Handle customer feedback, complaints, and resolution.
Coordinate events and service-re…
JOB OVERVIEW
A reputable travel and tours company committed to delivering memorable travel experiences across local and international destinations is seeking a Tours Manager to oversee tour operations and package development. With …
Job Purpose
To oversee and manage all customer service activities within the company operations, ensuring high levels of customer satisfaction, efficient compliant resolution and consistent delivery of excellent customer experience.
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