Welcome guests warmly and ensure a professional first impression at all times
Handle guest check-in and check-out procedures efficiently
Manage reservations, room allocations, and guest profiles using IDS or other fro…
Sales & Business Development
Identify and pursue new business opportunities (corporate clients, events, conferences, and group bookings).
Conduct sales calls, meetings, and presentations to potential clients.
Actively promote hot…
Clean and service guest rooms daily.
Change bed linens and towels; replenish guest amenities.
Clean bathrooms, floors, furniture, and fittings.
Maintain cleanliness of corridors and public areas.
Repor…
a. Inventory Management: Regularly conduct inventory checks to monitor stock levels of supplies, equipment, and materials used throughout the hotel, including linens, toiletries, cleaning supplies, food and beverage items, and more. In cha…
Operations & Service
Supervise daily restaurant operations to ensure smooth and efficient service.
Ensure all guests receive prompt, courteous, and professional service.
Monitor service quality and resolve guest co…
Laundry Operations
Sort, wash, dry, and iron laundry items according to type, color, and care instructions.
Operate washing machines, dryers, irons, and other laundry equipment safely and efficiently.
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